Shipping Policy
SHIPPING POLICY
ZENJI ships every order with care — tracked, packaged in branded mailers, and dispatched from our fulfillment partner. Below is what to expect after you check out.
PROCESSING TIME
Standard orders are processed within 1–3 business days. Limited drop orders may take up to 5–7 business days as we batch-produce each release to keep inventory tight.
DELIVERY ESTIMATES
- Domestic: 3–6 business days after dispatch
- International: 7–21 business days, depending on destination and customs
TRACKING
You’ll receive a tracking link via email as soon as your order leaves the warehouse. Lost tracking? Email orders@zenji.shop with your order number.
DUTIES & CUSTOMS
International customers are responsible for any import duties, taxes, or customs fees levied by the destination country. ZENJI is not able to refund customs charges.
Replace these defaults with your final carrier rates, zones, and SLAs before launch.
